Privacy Policy

Last updated: [30 Aug 2025]

At Zétoli, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information in accordance with the General Data Protection Regulation (GDPR) and applicable European data protection laws.

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1. Who We Are

Zétoli is a Belgian brand of premium Extra Virgin Olive Oil.
Our website: https://zetoli.com
For any privacy-related questions, you can contact us at:
hi@zetoli.com

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2. What Data We Collect

We may collect and process the following types of personal data:

• Contact details: name, email address, phone number.
• Account details (if applicable): login information.
• Order information: billing and shipping address, payment details (processed securely via third-party providers).
• Website usage data: IP address, browser type, cookies, and analytics data.
• Communication data: when you contact us by email, form, or phone.

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3. How We Use Your Data

We use your personal data only when permitted by law, including to:

• Process and deliver your orders.
• Manage your customer account.
• Respond to inquiries and provide customer support.
• Send important service updates.
• Improve our website, products, and services.
• Comply with legal obligations.
• With your consent, send marketing updates (you can unsubscribe at any time).

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4. Legal Basis for Processing

We process your data under the following legal grounds:

• Contractual necessity (to fulfill your order).
• Legal obligations (e.g., accounting, tax).
• Legitimate interests (business operations, fraud prevention).
• Consent (for marketing communications).

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5. Data Sharing

We do not sell your personal data. We may share it only with:

• Service providers (payment processors, delivery companies, IT support).
• Legal authorities (when required by law).

All third parties are required to respect GDPR and protect your data.

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6. International Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place (e.g., Standard Contractual Clauses).

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7. Data Retention

We keep your personal data only as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.

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8. Your Rights under GDPR

You have the right to:

• Access your personal data.
• Request correction or deletion.
• Restrict or object to processing.
• Request data portability.
• Withdraw consent at any time.
• Lodge a complaint with your local Data Protection Authority.

To exercise your rights, contact us at hi@zetoli.com

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9. Cookies

We use cookies and similar technologies to improve your browsing experience and analyze website traffic. You can control cookie settings in your browser or via our cookie banner.

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10. Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or misuse.

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11. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

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📌 Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
📧 hi@zetoli.com